Spokeo is an innovative listening assistant designed to improve communication between care teams, residents, patients and their loved ones in health and social care facilities.
Designed for care homes, retirement residences, hospitals, clinics, rehabilitation centres, long-term care units and other care settings, the solution addresses a major challenge: making communication easier for people with hearing impairments, whose difficulties can lead to misunderstandings, wasted time and reduced quality of care.
Spokeo uses patented technology combining a wireless directional microphone worn by the care professional with a dual-conduction headset (air and bone conduction) worn temporarily by the resident or patient. The device transmits the professional’s voice directly while reducing background noise, restoring clear communication without having to raise their voice or repeat information. The solution works immediately, with no prescription, complex adjustments or pairing required.
Spokeo also offers a hearing assessment app for facilities equipped with the solution. Care staff can complete the assessment in a few minutes to identify residents who may need an ENT consultation, without replacing a medical examination. This feature supports a preventive approach and can be incorporated into the World Health Organization’s ICOPE programme.
Spokeo offers several benefits within a care facility
- Improve the quality of communication between care staff, doctors, residents and families.
- Help people understand care, treatments and instructions, supporting informed consent.
- Reduce time spent repeating information and make consultations and care procedures smoother.
- Improve working conditions for care teams by reducing vocal fatigue and frustration caused by communication difficulties.
- Enhance families’ experience during visits and demonstrate the facility’s commitment to innovation and inclusion.
The solution can be used in residents’ rooms, during medical consultations, in communal areas or at reception. Designed for shared use, it is easy to disinfect between users and fits smoothly into teams’ everyday practices.